FAQ

Shipping

Shipping Information

Order Processing

  • Orders are typically processed and fulfilled within 2-5 business days before shipping.

Shipping Times
We offer the following shipping options for US customers:

  • US Domestic – Regular
    Delivered within 1-4 business days via USPS.
  • US Domestic – Express
    Delivered within 1-3 business days via USPS Priority.

Please note that actual delivery times may vary based on your location and carrier schedules.

We currently ship only within the U.S

Are your products safe for all pets?

Our products are designed with pets’ health and safety in mind. However, some pets may have specific sensitivities or allergies. If you’re concerned, we recommend consulting with your veterinarian and testing a small amount of the product before full use.

Are your products eco-friendly?

Yes! Sustainability is a key part of our mission. We carefully select ingredients and packaging to minimize environmental impact while still delivering top-notch quality for your pets.

Where are EARTH&PET products made?

Our products are proudly made in the USA, ensuring consistent quality and meeting high safety standards.

Are your products cruelty-free?

Absolutely. We love animals and would never test our products on them. Our commitment to animal welfare is at the heart of everything we do.

Can I use your products on both dogs and cats?

Many of our products are versatile and suitable for both dogs and cats. However, always check the product label for specific usage instructions and guidelines.

How do I know which product is right for my pet?

We offer a range of products tailored to various needs, from grooming to skin care. If you’re unsure, feel free to reach out to our team—we’re happy to help you choose the best option for your furry friend!

Do you ship internationally?

At the moment, we primarily ship within the USA. However, we are working on expanding our shipping options to reach more pet lovers worldwide. Stay tuned!